All orders are shipped within 24 to 48 hours of you placing the order using DHL eCommerce, USPS or ePacket depending on your location and fastest available service. Typical delivery time frame is between 14 to 21 business days however, you may receive your items much earlier. All orders are shipped with tracking number so you can track it every step of the way! Packages may be faced with delays beyond our control such as customs or postal delays.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org.
At Felicity and the Fern, we believe that your home should be a reflection of who you are. We strive to provide quality products that will make your house feel like a true home. Our selection includes everything from furniture to plants, decorations to outdoor items - all designed with comfort and style in mind.
We take pride in offering top-notch customer service. Whether you need help selecting an item or have questions about our products, our team is here to help! We want you to be completely satisfied with your purchase so we offer free returns on most items as well as a satisfaction guarantee.
We're excited for you to join us on this journey!
Thank you for choosing Felicity and the Fern for all your home and garden needs.